Dispatcher

Position Type: Dispatcher
Pay: $18-20/HR
Location: Houston, TX
Schedule: Monday - Friday 8 AM - 5 PM
 
Key Responsibilities
The Dispatcher Role will act as the first point of contact interfacing with our clients through answering phones, entering and
updating service tickets, scheduling service appointments, and administering our client tracking systems and routing calls to our in-
house service delivery personnel. This role will be responsible for working with the technical staff and clients to dispatch technical
support requests based on priority and age to ensure that the technical support ticketing process runs smoothly and efficiently and
maintain Service Level Agreement (SLA) commitments.

• Associate’s Degree in Computer Science or related field or equivalent work experience preferred
• 2 Years experience Dispatching (Information Technology or related field preferred)
• Valid Drivers’ license and insurance
• MS Products

• Medical, Dental, and Vision Insurance
• Short-Term Disability & Term-Life Insurance
• Vacation Pay
• Referral Program
• Weekly Pay
• ExpressLearn (Skills development program)

• Holiday Pay (7 days observed)

• Call Us: Speak with a recruiter by calling (281) 648-4200
• Quick Apply: Click “Apply Now”
• Email Us: Click “Email us” and submit your resume